The software
organization can successfully deescalate the reckless use
of phone and keep records of their clients in well-organized
manner.
By reports the organization can find out that
• •
• • • •
Who made longest
call?
Employees used which extension and how many calls they made,
duration of call, time and the person call to.
List of personal calls.
How much phone bill will be expected.
How many calls made out of the city.
How much you spend for a particular client and what is its
response.